Bungie responds to Lightfall complaints and details improvements to come: ‘The initial experience we delivered didn’t provide the clarity we planned for’

Us Destiny 2 diehards are used to receiving a weekly missive from Bungie, which in times of major community crisis or pre-expansion hype building can run into multiple thousands of words. I can’t speak for other live service games, but the amount of communication feels pretty peerless, even if we don’t always like the answers. Still, I wasn’t expecting an unscheduled treatise identifying pain points from the release of the recent Lightfall expansion, what the studio is doing to correct those issues, and a roadmap outlining some major changes coming in future seasons. But that’s what we just got (opens in new tab). 

In our Lightfall review, Phil Savage echoed the community consensus that the campaign was a disappointing mess, but that the new Strand subclass and features like the loadout system were big positives. Bungie’s post, which is titled “Reflecting on Lightfall: Launch and Beyond”, begins by noting that for all the criticism, Lightfall has delivered Destiny 2’s best player concurrency numbers in years, beating 2021’s The Witch Queen for daily users, and exceeded the studio’s own sales expectations.