Asus further outlines how it’s improving its RMA process in follow-up to initial tone-deaf response: ‘we are committed to doing better’

Asus has outlined how it will update its repair service for faulty products, in another response to customer outcry about its poor service.

A new document from Asus includes more information on how it will go about changing a returns process. A process which has very recently been exposed as ineffective and ludicrous by customers struggling to use it for its intended purpose.

Originally posted by www.pcgamer.com

Microsoft UK IE

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