Hey Analogue, Forget The 3D, Just Get Our Old Orders To Us!

With yesterday’s news about their next console, the Analogue 3D (a Nintendo 64 FPGA system), Analogue is once again betting that its customers will jump on board and will remain silent while waiting for their future promised system to be delivered at some indeterminate date – and there in lies the rub! No longer can we be excited about an Analogue system we have no idea when it will arrive!

Considering we have been loyal customers of Analogue, we do have to speak out about the length of time it takes to fulfill orders and their almost non-existent (or seldom) updates as you wait months (or years) for your paid-in-full order to be fulfilled. We speak from experience where our Analogue Pocket took 11 months from ordering to actually receiving it. Worse still, we ordered the Pocket (3 x) cartridge adapters pack last October (2022) and we are still waiting and have no idea if and when we will receive it – maybe Christmas, if we are lucky?!

We love our Analogue Pocket, but the wait for it was waaaaay to long!

Some will argue that Analogue only states rough timelines, like “shipping in Q3” or “coming in 2024”, however the issue we have is the lack of communication leading up to the point when they decide to actually ship items. As a customer, the expectation is that the retailer/supplier will keep you informed with regular updates, even if the items are late (due to whatever reason), we just want to know what is going on! The worst thing a company can do is remain silent and leave their customers in the dark – which Analogue does very well, unfortunately.

So, if you are in the market to order the Analogue 3D N64 system, be prepared for a long wait with absolute radio silence. Proceed with caution!

PS: We admit their products are great, but come on Analogue, please lift up your comms game (pun fully intended)!
PPS: Analogue does offer the buyer to cancel their order and get a refund, so that’s one positive, we guess.

Unfortunately, our Pocket Cartridge Adapter Pack is yet arrive 🙁
image source: Analogue